Carlos e Patricia, Brasil
First of all, we would like to thank you for all arrangements in Croatia. This country is really wonderful!!
Secondly, we need to let you know that absolutely everything has happened as planned! All times were respected (I need to confess that I felt like in Switzland!).
Today, we had a little problem when we were travelling from Hvar to Dubrovnik: a Mercedes that was providing a shuttle broked in the road... The driver, called Damir (I am sorry, maybe there is some mispeling here) called to Calvados (a local agency) and around 10 - 20 minutes, we were inside another Mercedes going to Dubrovnik. There are some importants topics that we need to share with you:
It was impressive how quickly the Calvados solved the problem! In the middle of the road, we do not know how they were able to send another car to pick us up!! When we arrived at the hotel, there were a massage voucher waiting for us, apologyzing for the problem...
I need to thank Calvados and say that this kind of problems can happen and they are so professional, putting the client before everything. I need to recognize their efforts and recommend them eveytime you need a partner here!!
We also need to say that Damir is a young and very responsible guy, not responsible for the problem. He is very commited with the agency and drove with high responsability and pontuallity during all time!
Just to let you know that Lana, our guide in Split, Trogir and Hvar, has high passion and knowlege...
To summarize, thank you, Queensberry and Calvados for all suport we received during this unforgettable trip!! We have been feeling that this is one of the best trip (and experience) that we have ever done!